1.1. poundawebsite Ltd is a registered company in England & Wales (Company number 13612876). Our registered address is poundawebsite Ltd, 27 Old Gloucester Street, London, WC1N 3AX. As a Data Controller, we are also registered with the Information Commissioner’s Office (ICO). Our ICO Registration Number is ZB214556.
1.2. poundawebsite Ltd may be both a data controller and data processor of personal data. We have a designated Data Protection Officer who can be contacted in writing by Email – data.protection@poundawebsite.com.
2.1. Any personal information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.
2.2. If you contact us by Email, letter or support ticket, records of the correspondence may be kept, including the originating IP address.
2.3. Details of transactions you carry out through our site and of the fulfilment and administration of your orders.
2.4. We also record technical data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used for marketing and security purposes.
2.5. We also record the last 4 digits of your card number or bank account in your client area, once you have provided it, for the purposes of facilitating your online orders and monthly/yearly renewals. Your complete card details, if you set up recurrent payment, are stored by our payment merchants, Paypal or Stripe. Direct Debit details are stored in full by Go Cardless for the purposes of continuing payments to us. Each company have their own privacy policies which we would encourage you to read in full.
2.6. In the circumstances where we are acting as a data processor, we shall only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
3.1. To register an account for our clients.
3.2. To process any orders that you have placed with us and to prevent fraud in that process and in future/ongoing payments.
3.3. To handle customer service enquiries.
3.4. To ensure that content from our site is presented in the most effective way for you and for your computer/device.
3.5. To provide you with information, products or services that you request from us or which we feel may interest you, only where you have consented to be contacted for such purposes.
3.6. To carry out our obligations arising from any contracts entered into between you and us.
3.7. To allow you to participate in interactive features of our service, when you choose to do so.
3.8. To notify you about changes to our service.
3.9. To carry out marketing and statistical analysis within poundawebsite Ltd or on our behalf by our contractors.
3.10. For the avoidance of doubt, poundawebsite Ltd will never sell your personal data to third parties.
4.1. We may use the information provided by you to perform automatic decisions about the acceptance of orders you place. This helps us combat fraud and abuse, it helps to keep our costs competitive for genuine customers and we share details of fraudulent cases with our professional fraud prevention contractors, doing our bit to protect the webhosting industry more widely. More information is available about them below. Whilst we do not receive personal data from our fraud prevention contractors, we receive a risk score for applications reviewed based on the details that you have submitted. Such review may continue after you have placed your additional order in the course of payment for services. This also helps to prevent you being subjected to fraudulent transactions.
5.1. The personal data that we collect from you will be stored on our servers in Hetzner’s Secure Data Centres in Falkenstein, Nuremburg & Helsinki. Redundancy backups are stored within the same Network but in a differing Data Centre and IP subnet to the operational Network Operations Centre. All of our Data Centres are within the EEA. All of your data is encrypted using encryption keys and our Data Centres do not, therefore, have access. You can read more about the security of your data by visiting here(opens new tab/window).
5.2. All of our contractors including our second line support contractors are vetted and registered with the Information Commissioner’s Office. It is poundawebsite Ltd’s policy to undertake interviews with all suppliers to ensure that they have a thorough and comprehensive data protection and security strategy. It is in theirs and our interests to ensure that your data is protected to industry standards.
5.3. We use a number of services outside of the EEA to which we have to transfer personal data. For example, domain registration data needs to be sent to our domain registrar outside of the EEA, we work closely with our online chat service provider Tawk.to who are also based outside of the EEA (should you choose to use them to communicate with us on online chat) and our fraud checking systems are also based outside of the EEA.
5.4. We use professional fraud detection services for the purposes of fraud prevention. If your application for services has been flagged, you will be contacted with the next steps. Typically, you will be required to provide proof of your identity and they will make decisions on our behalf. Our supplier is outside of the EEA . We have ensured that they have appropriate security arrangements in place to ensure that your data remains safe and our supplier complies with the ISO 27001 standard. We do not divulge the identity of our Contractor as this would assist bad actors with circumventing our fraud detection policies.
5.5. By submitting your personal data, you agree to this transfer, storing or processing of data outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR and our data protection policies.
6.1. We only retain your personal data for as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
6.1.1. Invoice data is kept for a minimum of 6 years plus the current year as required by HMRC.
6.1.2. Log files are rotated every 12 weeks. However, anonymised data may be kept for longer.
6.1.3. poundawebsite Ltd infrastructure backups are kept for 12 months. Web Hosting data is kept for 30 days.
6.1.4. In the rare event backups containing personal information are restored after deletion, poundawebsite will make every reasonable effort to ensure data that has been forgotten is not inadvertently restored and ensure all traces of data are removed within a maximum period of 180 days unless additional data retention obligations apply.
7.1. Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –
7.1.1. The right to request a copy of your personal data which we hold about you.
7.1.2. The right to request that we correct any personal data if it is found to be inaccurate or out of date. To update your data, please let our support team know, they will request proof of changes to prevent fraudulent activity on your account.
7.1.3. The right to object to our use of your personal data and request your personal data is erased where it is no longer necessary for us to retain such data. This is known as your right to be forgotten. Please note that there may be legal reasons as to why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
7.1.4. You have the right to ask us not to process your personal data for marketing purposes. We will invite you to opt in/out (before collecting your data) for such purposes. You can exercise your right to prevent such processing by following the Unsubscribe link at the bottom of any emails we send, by contacting our support team (through online ticketing or by Email, but not live chat) or in writing to us at poundawebsite Ltd, 27 Old Gloucester Street, London, WC1N 3AX.
7.1.5. The right to lodge a complaint with the Information Commissioner’s Office. Please see https://ico.org.uk/concerns/ for further information. We are also registered with them under our company name, poundawebsite Ltd. Our ICO Registration Number is ZB214556.
8.1. By entering into this agreement, you agree to the processing of data by the third parties listed below. When we introduce any new, or change any existing third-party agreements, we will ensure this policy is updated at least 30 days before the new third party processes any data.
8.1.1. Payment Merchants (Facilitating our Credit and Debit Card and Direct Debit Payment Options:
8.1.1.1. Go Cardless (Paperless Direct Debits)
8.1.1.2. Paypal (Credit/Debit Card Payments)
8.1.1.3. Stripe (Credit/Debit Card Payments and our preferred payment merchant)
8.1.2. Domain Names
8.1.2.1. Nominet
8.1.2.2. Tucows (OpenSRS)
8.1.3. SSL/TLS Certificates
8.1.3.1. Digicert (GeoTrust)
8.1.4. Internal Communication of Support Issues/Hosting Service Incidents
8.1.4.1. Tawk.to
8.1.5. Google
8.1.5.1. Including Adwords, Google Analytics, Youtube, Drive, Data Studio, Google My Business, Site analytics, targeting and exclusion from PPC advertising, purchasing data. Reporting on anonymised data.
8.1.6. Facebook & Instagram
8.1.6.1. Targeting and exclusion from Pay Per Click (PPC) advertising, purchasing data.
8.1.6.2. To offer registration and login integration – if you choose to utilise this facility, we would collect your name and Email address.
8.1.7. Twitter
8.1.7.1. Targeting and exclusion from Pay Per Click (PPC) advertising
8.1.7.2. To offer registration and login integration – if you choose to utilise this facility, we would collect your name and Email address.
8.1.8. Microsoft: Bing and Office 365
8.1.8.1. Site analytics, targeting and exclusion from PPC advertising, purchasing data.
8.1.9. Mailchimp
8.1.9.1. Sending email and email analytics.
8.1.10. Hotjar
8.1.10.1. Testing of site optimisations (All personal data is anonymised).
8.1.11. OptinMonster
8.1.11.1. Newsletter signup forms and other modals.
8.1.12. Trustpilot
8.1.12.1. We would ask that you please provide honest and accurate reviews about your experience with poundawebsite on Trustpilot to help us grow. In the first instance, please do contact us by raising a support ticket if you have any concerns or issues to give us an opportunity to resolve them.
8.1.13. Hetzner Online GmbH and Hetzner Group Subsidaries
8.1.14. Your personal data and any website data and Email accounts (and their contents) are stored in our secure data centre provided by Hetzner Online GmbH. All of your data, including personal data and web hosting data is encrypted and access is only possible through the use of secure encryption keys. They have no backdoor access. It is standard practice across all website hosting companies to use professional data centres in this way. You can find out more about their extremely high digital and physical security standards on their website by clicking here (opens new tab/window).
8.1.15. In order for website hosting companies to function, we need data centres – they are professionals in their field and ensure the integrity, safety, security and reliability of your data from outside the data centre and within it. Without them, most website hosting companies would simply not exist and they are an integral function for this reason. Hetzner Online GmbH are also responsible for our redundancy backups. All data stored in our data centres is stored within the EEA.
9.1. In the unlikely event of a data breach, the affected individuals will be contacted within the timescales specified in the GDPR, it will be reported to the Information Commissioner by our suppliers and by ourselves, and a full report – highlighting any risks – will be provided by us to you as soon as practicably possible.
10.1. We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
10.1.2. To estimate our audience size and usage pattern;
10.1.3. To store information about your preferences, and so allow us to customise our site according to your individual interests;
10.1.4. To speed up your searches;
10.1.5. To recognise you when you return to our site.
10.1.6. Remarketing – For example, once you have visited our website you may see poundawebsite Ltd adverts to remind you of our products. We also use cookies to exclude existing customers from seeing our adverts.
10.2. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
11.1. Our website (but not your website) may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. We also provide a link to Animal Free Research UK at the top of our website in order to ask you to consider donating to them (there is no obligation to do so and we are in no way affilliated to them). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these or any of their policies. All of our payment merchants (Go Cardless, Paypal and Stripe) all have their own privacy policies too and these are also your responsibility to read and to ensure that you are happy with them. Please check these policies before you submit any personal data to these websites and more widely to ensure that you are satisfied.
12.1. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 13th December 2022.
13.1. Please contact us if you have any questions about our privacy policy or information we hold about you: https://www.poundawebsite.com/contact-us for GDPR rights, please Email data.protection@poundawebsite.com.
13.2, If you are unhappy with our reply, you are within your rights to contact the Information Commissioner’s Office: Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF United Kingdom Telephone: +44 (0)303 123 1113
poundawebsite.com, poundawebsite, paw, PAW and PAW HOST are trading styles of poundawebsite Ltd.
poundawebsite Ltd is registered in England and Wales at Companies House.
Our Companies House Number is: 13612876. Registered Office Address: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7DE.
Telephone: +44 (0)3303 501262 – M-F: 18:00 – 0:00 GMT. Support ticketing is available 24-7.
VAT Registration Number: 390 6310 07. All prices on our website appear including 20% VAT. We automatically remove VAT for overseas customers.
Information Commissioner’s Office Registration Reference: ZB214556.
We are not affiliated in any way with, although our business supports, Animal Free Research UK.
© 2024 poundawebsite Ltd
Poundawebsite
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to